We re-edited a few TV sponsorship stings for a client to add in new copy and sent them over for approval before releasing to the station.
Client: When I watch the video there’s a blue line along the bottom of the screen. It keeps appearing and disappearing! This isn’t good. They’re supposed to be live tomorrow. Can we fix this?
Me: I’m not seeing any blue lines? Can you take a screen grab and send it over so I can see?
Client: Every time I try to take one it disappears, but I managed to get one.
Me: (after opening attachment) So you’re watching that on RealPlayer and that blue line: that’s the time navigation bar. It’s there to tell you how much of the video file you’ve played and how much is there. It’s normal.
Client: But I’ve never seen that on TV! Will it be on the TV?
Me: No, the TV station has a special procedure to remove it. It’s their job. Don’t worry about it.