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Get the best of the best design elements for only $21 — 94% off! 

This week's deal bundles together a series of other bundles. It's awesome.

> Take a look. There's so much cool stuff here.

This is a seriously useful bundle of elements, combining textures, patterns, masks and vector illustrations. Frankly, the pack of retro diagram illustrations, including retro video game consoles, alone is worth the price. You could probably produce a couple of the textures or masks in this bundle yourself, but ask yourself: "if I paid myself for my time, could I do it for less than $21?" The answer is no, of course not. Treat yourself. There are thousands of awesome elements here that will make your job so much easier for a great price. Sell one design with one element, you've made your money back. Sell dozens? You're laughing all the way to the bank.

Normally everything here would sell for $375 — which is already a great price — but this week you can get all included 26 bundles for just $21 or 94% off. 

> Check out the deal here.

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I am a personal assistant for several people in NYC. My main client cut back the hours she needs me. This led to a frank discussion about money and why I was looking for new clients.

Client: Why are you looking for more work? I cut back your hours because you were going on so many trips. You seemed financially fine.

Me I’m sorry, but you don’t get to choose how well off I am or not and then cut my hours based on that.

Client: I don’t know why you’re upset with me about that.

Me: Because what you did was incredibly presumptuous and has hurt me monetarily.

Client Well, let me think about this and maybe I’ll schedule you for more hours.

At which point she cut my hours even more.

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I design monuments and other wayfinding systems. Recently I had a request to design a monument for an apartment complex in another state, so I researched the types of monument being used in the area and submitted a design of a double faced ground sign with a masonry base.

Client: Can you raise the monument off the ground about 7 feet?

Me: You want a super tall base under the sign face?

Client: No. I want it on posts or something. I need to see under and through it.

Me: Ummm.. Okay. Why do you need to see under it?

Client: The blacks around here are always hiding behind things. So I want to make sure they can’t hide behind the sign.

Whoa.

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I work for a company that sets up high end phone systems for businesses.

Client: We want our system to work exactly like the previous phone system we had.

Me: Okay, well this can do most of the same things as that system, but it’s not going to work exactly the same.

Client: But we need it to be the same.

Me: All the things you had listed as needs are things our system can do, but the devices we use are different, so it’s going to work slightly differently. We will teach you the differences.

Client: No, no, we need it to be exactly the same.

Me: Can I ask, why did you leave your other provider then?

Client: It wasn’t working out. The system didn’t work the way we wanted it to.

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I was working on a black poster with white text on it.

Client: There is something wrong with your design, it won’t work.

Me: What exactly isn’t working?

Client: I think you made it wrong. It won’t print properly.

Me: OK. Tell me what the printing company said to you.

Client: I printed it by myself to save money.

Me: all right, so printed out the normal file on your office printer, right?

Client: Yeah, and I even bought nice paper for it but the printer refuses to use your file.

Me: Right. Can you double check what colors of ink your printer has?

Client: Are you kidding? The normal ones! Red, yellow, blue, black and whi…

Me: …

Client: …

Client: …Please forget I called.

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I was in public drawing in my sketchbook, when a woman who I’d worked with in an after school program before came up to me.

Client: You’re so good at drawing! I need a brochure put together, could you do it for me? I’m willing to pay.

Me: Sure! What would you like?

Client: Well, I would like it to be…

She started explaining what she was looking for, and I was taking notes. At some point she realized I was writing, not drawing.

Client: Wait – why aren’t you working on it right now?

Me: This…This is a sketch book. If you want your brochure to look professional I have to do it on the computer.

Client: But I want it right now!

Me: Uh… I can’t do that. I could give you a sketch, but nothing final.

Client: That is so unprofessional!

Then she started asking the friends I with:

Client: Do any of you want some work? Because SHE won’t do it!

Call me crazy, but I don’t think this is going to work out.

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Want great clients? Get social proof! Meg Cumby on the art of client testimonials

You can be great at what you do, but if you can't convince your clients that you are, you're not going to get the jobs you want.

That's why getting outstanding testimonials is so important to a freelance business! Testimonial consultant Meg Cumby joins Kyle to discuss the key to getting FANTASTIC testimonials from your clients. HINT: it involves picking up the phone! 

Today's links: 

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I just received an email from a client and they used an emoji in it…

The emoji was sent as an attachment.

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I was dealing with this fitness Instructor who tried everything to avoid paying me for my photography or video editing services. He did however insist that I should pay him for training lessons.

Client: (when he first saw my price list) Oh so this is how much you will pay me to pose while you photograph me? 

Me: No, this is how much I charge.

He kept trying to ask me questions about how he could do it himself, using the consultation as a free class and trying to haggle my price down. In all this, he tried to convince me that I should pay him to take his training lessons.

Me: Look you cannot expect from me to pay you for your services and at the same time expect that you can get my services for free + free lessons…

Client: I don’t understand what you mean. I am a fitness instructor I actually help people. All you do is take photos and add text to videos.

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I was working on a small project as a contractor with an agency. The project involved coming up with marketing ideas for a local tattoo shop.

One of my clients was an account manager who was particularly obnoxious as she frequently talked about herself in a condescending way, injected her personal opinions into conversations, and seemed pretty unaware of herself in general. 

Client: How about removable tattoos that the business could give away to promote the tattoo shop?

Me: Umm, I don't know if that would really make sense or if the business would like that idea.

Another client/account manager agreed with me and said so. 

Client: Sure, kids would especially love them. You have to think about the marketing as it relates to the business, you know?

The other account ,manager and I had to listen to her justify how great her removable tattoo giveaway idea was for 5 minutes, while we tried REALLY hard not to roll our eyes or just walk away from the conversation.

Because nothing says get a permanent & awesome tattoo, like a cheap removable tattoo sticker promoting the business.

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