Client: We are having issues sending and receiving emails to one partner business specifically. Please resolve this issue.
Me: Are you receiving any error messages back?
Client: No, we need this issue resolved.
Me: I have tested email send/receive and it seems to be working. As well, we reached out to your email recipient. They verify they are receiving your email but have not had time to reply.
Client: This issue has been going on for a few weeks. Please just resolve it.