A client of mine had a new logo designed for her organization in February of 2018.
Me: Can you send me that logo ASAP? I want to update your website right away, and I have a very busy window coming up. If you get it to me right now I can do that work immediately.
I continued working for this client. Periodically, I would check in with her about the logo and see if she could send it to me so that I could add it to the website. I would never receive a response to the logo email. But instead, she would always find time to reply to these specific emails with other things she needed done. I was happy to do the other work for her. But she still hadn’t answered my questions about the logo.
This was the case for TWO YEARS.
TWENTY FOUR MONTHS after the logo was designed, and after I asked her for the logo more than 25 times. I decided that I wanted to fire this client because she was always late with deliverables, and expected last-second miracles.
Me: I’m going to stop this working relationship. Don’t worry, This is my two month notice so you can find a new designer/developer.
Client: What? Two months isn’t nearly enough time!
Me: Well, if this was a full-time job I’d only be obligated to give you two weeks notice. Two months is quite generous.
I went back to work and trusted her to find someone else. When there were only a few days left in the two months notice, she emailed me:
Client: I need you to redesign the entire site. Here’s the new logo; base it on this.
Yes, the new logo I had been asking for from her for over two years.
My response? I sent her the final invoice in my response email and never answered her last question. Taste of her own medicine.