Client: Why isn’t this pen working?
Me: Oh, that’s my tablet pen.
Client: I know. Why isn’t it working?
I received a domain password from a client via email, but I was having trouble logging in with it.
Me: Hello. It appears the password you sent is not working.
Client: I’ll send it again.
He sends me the same email again.
Me: Sorry, I still can’t get it to work. Can you read it to me?
Client: It’s “X-Y-Z-k-j-i-o-w-T-dot”
Me: Wait, by “dot,” do you mean period? The period is part of the password and not a period ending a sentence?
Client: Yes. Why would a period end a sentence?
I can’t find my website in Google - I think the recent earthquake has affected Google’s search results.
Why is it that the people on CSI can enhance an image and cut out the crap in seconds WHILE SOLVING A MURDER, and you need almost an HOUR to do it!?
After weeks of going back and forth over too many banner ad revisions to count, our client decided to write her own copy and instructed us to use it.
Client: Can you revise the copy on the first frame? Here, use this. It tells our product story and conveys our brand promise most.
Me: Sure, we’ll send the revised frames this evening.
And so we did, word for word, hoping this would put an end to all the senseless revisions.
But the next day, we got this e-mail from her.
Client: I don’t like the copy. Seems vague. Can’t you do better?
A client contracted me to provide computer graphics for a video production because their previous vendor “wasn’t giving them enough attention.”
They cancelled a meeting to discuss the parameters of the project. Afterwards, I contacted them multiple times by phone to set up another meeting. No calls were returned. After all this, they cancel the second meeting we had arranged when I was initially contracted.
The client finally called to say that they were upset that I missed the deadline to submit a budget.
I told them that without having had a meeting or so much as a conversation, I know no idea of the budget or even the full scope of the project. The client (impatiently) gave a list of items over the phone that they want a bid for. The bid is completed and sent to them after a couple of hours.
The client then called to cancel the project, stating that I “wasn’t giving them enough attention.”
I designed an ad with black, bold type and sent the proof to the client for approval.
Client: Everything needs to be done in a darker black font. It looks very light and almost like it’s broken up. The “L’s” and the “I” they are darker and bigger than the rest.
I have literally no idea what the client is talking about. The black is as black as possible, and the letters in question seem identical to the rest of the ad. So I resend the same proof.
Me: Is this better?
Client: Perfect! Great team effort!