My client was a magazine publisher whom I’d worked with before. I’d always been surprised by their aversion to technology. They adamantly refused to go digital and thus did not have any original online content. They had a Facebook page which they occasionally used to announce events but, really used to share links to “interesting” online stories from other sites, which not only helped other publishers generate traffic but also made them look like a spam site (when I worked there, I was supposed to share 5-7 links a day and most aren’t informative at all).
I came back as a freelance writer to produce content for their print publication. From my knowledge, all the full-time editorial staff they have hired in the past had never stayed on for over 6 months. I was in between projects and didn’t mind the extra cash with zero commitment (made sure I added that in our contract).
But I spoke too soon. I was working remotely, I tried to set up some kind of communication system after learning that they basically had no idea how to do things.
Me: Do you use a project management app? Trello?
Client: I have no idea what you’re talking about.
Right, not a techie company.
Me: How about Google Docs, just so we’re on the same page?
Client: I know Google, but what’s Google Docs?
After much discussion, this is what we wound up doing: emailing the same attached word doc and manually changing the file name and header to FILENAME_NAME_DATE to keep track of the last person and date the file was edited. That wasn’t all. To track what has been changed, I had to use a different color font each time.
So now I have a frustratingly long email thread with multiple attached docs files with multicolored texts.
My liquor store bills were bigger during this period.