LOVE the blue layout! But can you make it green?LOVE the blue layout! But can you make it…
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Honestly, this is one of my favorite clients – but this situation pops up WAY too often.
Client: The edges of the text seem hard to make out. Can we increase the contrast?
Me: That’s black text on an off-white background. It’s nearly the most contrast possible.
Client: Hmm, it’s hard to read. Hang on a second.
She pulls out, and puts on, a pair of glasses.
Client: Oh that’s WAY better.
Me: You don’t say!
Please DNS connect the router to a network so VPNA client who DEFINITELY knows what they’re talking about.Please DNS connect the router to a network so…
I was making a website for a client who runs a dryer vent cleaning service. I send over a nice draft with a side-bar navigation and a theme of neutral grays and greens.
Client: It’s all right, but I prefer the way you have your personal website with the bar on top. Could we do that?
Me: Sure! Anything else?
Client: Yeah, I hate the colors. Could you make it all in orange and blue?
Me: …Okay. That might be a little strong, honestly. Why are those the colors you want?
Client: I read online once that movie posters use orange and blue because they’re complementary. Just make it orange and blue, and change the layout to be more like your website!
I ended up just copying the template I made for my site and changing the colors to their liking. It looks terrible, but they love it.
Hello! We were hoping that you could remove your logo from the back of this card, and replace it with ours? We’re a printing company as well, and your paper is so much higher quality than ours, but we don’t want to give the impression that we had someone else print these. Thank you!Hello! We were hoping that you could remove your…
I had been hosting, very
cheaply and without any problems, a website for a clueless, but nice, client
for three years. Out of the blue, someone who has recently started working on
behalf of the client emails asking me to provide backups of the website files
because they’d like it to be hosted elsewhere.
I’m surprised and a bit disappointed that I’m losing business, but I promptly provide all backups as requested.
A week later I receive a further email:
Client’s assistant: Can you migrate the website onto our new hosting package? I’ve set it up but I don’t know how to migrate.
Me: So you’re asking me to help you take business away from me for free?
Client’s assistant: It shouldn’t be any problem
I accept, but quote for four times the value of the time it takes me to complete the process. Which, honestly, I thought was actually quite modest.
Client’s assistant: It’s hardly fair that you would charge for something that should be included in your responsibilities as the person in charge of hosting.
Me: I’m not in charge of
Client’s assistant: You know what I mean.
I kind of feel like I’ve been fired, had my salary cancelled and then asked to come into work and do the new guy’s job for free while he sat at home and got paid.
That’s why the development is so slow. It’s hard to color all that text!I’m a web developer. The client had just walked by and saw my Atom editor opened.That’s why the development is so slow. It’s hard…
I worked as a designer for
an advertising company that mostly dealt with small businesses, a lot of which were
in small towns in rural areas. When designing an ad that needed stock photos of
people, I always tried to include multicultural images. Most clients thought
that was great.
Client: What’s with these images? We’re not in Toronto! Please use images of CANADIAN patients!
I was speechless. I just sent back an ad with the whitest people possible and didn’t work with him again.
I finished wedding photos for a bridezilla, and put them all in an online gallery for her to view. She ended up sending me several texts a few days after I sent her gallery, saying she was VERY unhappy and needed to speak with me as soon as possible.
She comes to my studio, to discuss the photos. I opened up the link and we went through them together so she could show me “what was wrong.”
Client: See? I hate these photos.
Me: What is it that you don’t like about them?
Client: I hate all the sunlight. I don’t like how the sun is shining through.
Me: So you don’t want SUN in your photos.
Client: Yes, isn’t that what Photoshop is for? Can’t Photoshop just get it out?
Me: That’s… that’s not how it works exactly. I actually positioned myself so that I could get some sunlight in the photos, I didn’t edit that in.
Client: Well can’t you take it out?