Client: We need the control panel for our emails back but THEY won’t give it to us.
Client: I want to create any mail without asking anyone. We need to take the data from them and put it here.
He pointed to a computer in the office.
Me: We can’t do that, sorry but it doesn’t work like that. Also, I’m not sure who “they” are.
Client: If I own our domain name, then I should be able to make emails with that domain!
Me You don’t own the domain. You’re licensing it.
Client: So? Who DOES own our domain? Is .Com the owner?
Client: .Com must be the real owner. I’ll talk to them.