Me: Hi! We have an issue
with one of the shirts you ordered. It’s fine, but the size tag is incorrect –
the tag says “Large” but it’s a medium like you ordered. Would you like us to
print on this shirt or would you rather wait one more day so we can print a
shirt with the correct tag?
you think is best. I
trust your judgement. If you say they are the same size, then go for it.
Me: Okay! I’ll print the mislabeled
shirt and that way you can pick up your order Friday instead of Monday.
Predictably, however, when the client showed up his trust
in my “best judgement” disappeared.
Client: Someone called me
and said they printed on a large shirt instead of a medium shirt. I asked for a
medium, not a large. I’m not paying for this.