I work for a corporate identity firm.
Client: I don’t like it. Make the text in the middle bigger, but leave the blue box around the word the same.
Me: I can’t do that. I have to scale the full object or else it would go against your branding standard and EPS you sent us. It would look wrong.
Client: Those don’t apply to this. Why is this so hard for you, a designer, to understand? Just make the text bigger and leave the box the same!
Me: I’m going to have to get you to sign off on these changes before we sent them to be manufactured. Please find the attached approval form. Once again, I do not recommend this modification.
Client: We need this installed next week. I don’t have time to argue with you! Just make it the way I asked.
The client forwards back signed approval form.
Later, during installation…
Client: THIS LOOKS HORRIBLE. Why didn’t you tell me it would look so different!
I forward all the emails warning the client, detailed measurement about changes from original EPS, and signed approval from him and his VP on the changes.
Client: Well I’m not paying for this. It looks completely wrong.