I was tasked with updating a website for a business in town. I went through some painful discussions with the team about options for a site that was not well-made by the previous agency.
The team was sarcastic and rude about the whole process. I managed to update portions of the website, and sales went up significantly, but there was still room for improvement.
I offered plenty of suggestions for long-term plans for the site but left soon after because the experience was so unpleasant.
Two years have passed, and the website hasn’t been updated in any significant ways since I left. The business sells products in a competitive industry, where online presence is crucial.
I’ve heard they’ve tried to hire other developers, but had no success. I guess it’s that dysfunctional to work on the site for all involved.