Client: The video you sent me has no audio – no music, no sound, no nothing! I can’t believe you messed this up, I was explicit about what I wanted.
Me: The video I sent has audio. I’m double-checking checking the file right now.
Client: It’s not working. And I specifically told you I wanted music and everything. I don’t know how you can make such a stupid mistake. I mean, really.
Me: Are your speakers on?
Me: Hello? Are your speakers on and are you sure they’re –
Client: Okay, I managed to fix it.