To be fair, this client is more of an old acquaintance that I’ve more or less adopted. He shows up every couple of years with a new idea he needs help with. The latest is a one page website for his wood sculptures. He does all his email and web browsing at the library and calls from a pay phone.
Client: I noticed down at the bottom where my email address is that when I click it, it launches some kind of email thing.
Me: What’s the problem? Is that the wrong email?
Client: No, it’s the right email, I just don’t want that on my website. That technology has got to be expensive and I don’t want to be paying for that. So just take it off. I just want my email there so people can read it. I don’t need any of this fancy stuff that makes things pop up.
Me: That’s how every email address on every site in the world works. It doesn’t cost anything. It’s just a hyperlink that launches your email client.
Client: You mean that doesn’t cost extra to make that happen?
Me: No. But now I’m curious. What do you normally do when you see an email address on a site and want to email them?
Client: I just get out a pen and paper and write it down. Then I go to my Hotmail account and type in their email. Isn’t that what everyone does?
Me: Nope, you’re probably the only one.
Client: Okay then.
He paid me in a vial of gold nuggets, a mini-sewing machine and a fishing knife. He offered me a homemade surfboard, but I didn’t have room for it at my place.