I’m a freelance designer, working on a local businessman’s website. The client wanted 4 or 5 pages on the site, but never specified what he wanted on each page other than a title.
Me: In terms of design, I think I’ve finished everything you’ve asked me to do. Go ahead and take a look at what I’ve uploaded and let me know if you need any final tweaks before we wrap things up.
Client: Well I looked at it, but there’s no text on any of the pages!
Me: That’s right – you didn’t give me any content to put on the site. You wanted to do that yourself, remember?
Client: Well it needs something on there! Just write some stuff about my business!
Me: I’d be happy to add text for you, but you need to tell me what you’d like me to write. I don’t know anything about your business other than that you repair HVAC units.
Client: I don’t know, just like… stuff about my business.
Me: Okay… how long have you been in business? Are you insured, licensed, bonded, or registered with the Better Business Bureau? Do you have a business address or a PO Box number or anything you can tell me about to add to the site? What kinds of units do you have experience repairing? Are you trying to reach a residential crowd, or a commercial one, or both?
Client: I don’t want to give out any of that information. I accept credit card payments though!