Client: Oh no! You did what I asked you to do!
The client’s branding materials used a series of concentric circles in the design and she had used that branding for several years. She was looking to change her brand and she asked, “Can you freshen the circles?”
We were wrapping a client’s project up and we asked them to send us the text content they wanted on the production version so we could flow it in. They asked what format did we need and we said really whatever works for them. What we received were cropped screenshots of word documents, which were each embedded into a word document.
After having a quite pleasant phone conversation with a client and discussing a proposed strategy for moving forward, they told me they hope I was not homosexual, because my site looked a “bit gay” with the pink.
I wrote off the hour and a half on the phone and did not proceed with any more negotiations.
Dental Office: “We would like to use your creative services but we would like to see some ideas and concepts before we give you the go ahead.”
Me: “Sure. And since you are a Dental office (and I’m already here), lets go into the next room so you can whiten my teeth. If I like the results, maybe I’ll agree to pay you.”
Client: “I want everything centered.”
Me: “But it won’t look balanced.”
Client: “Center it anyway.”
after a revision…
Client: “Why doesn’t it look balanced?”
The client insisted on having a Jessica Simpson song play on the website. No reasoning behind it. Just liked the song and thought it would be good to have it on the website.
I want this site to be really beautiful; a truly iconic web design. Something like Google, YouTube, or MySpace.
The proof just has too much purple. Can you just pull out some of the purple ink? Like 2%?
Client: “I just want you to know that I know you’re both working really hard, and that I really love the work you’ve been doing for me thus far.”
My partner: “Great, we’re happy with it as well, and excited to get this (brochure) to print.”
Client: “That’s the thing. I don’t think that we’re that close yet. I’m just not sure about the copy or the images. I’m going to send you a report that my (high school-aged) son did for his marketing class last year. It’s really good, and I think it’ll definitely help you get some better ideas so we can wrap this up.”