After setting up a website, emails, and hosting for an already difficult client, I received a call:
Client: Our printer has stopped working, do you know why?
Me: No sorry, I am not a computer technician.
Client: Well it worked fine before you setup the new website and email.
Me: There’s nothing the website or email could do to the printer. What kind of printer is it?
Client: I can’t remember, I got it with the computer about 12 years ago. The computer is also broken after the website went live.
Me: Is the printer connected to that computer?
Me: And they’re both 12-years-old?
Client: Yes, and they both worked fine until the website went live… Also, my smartphone won’t connect to the internet now either.
Me: I don’t suppose your phone is 12-years-old too?
Client: Don’t be ridiculous, who would keep a phone for that long?