I have a client who is notorious for “overworking” ideas. A project was coming close to completion, and it required them submitting their final artwork for printing:
Me: Are you certain this is the final version?
Client: Yes, it is
Me: You’re entirely happy with it, then?
Client: Yes – I am. This is it, print away!
Three months later – he calls me on the phone
Client: DUDE! I’m looking at the prints now! It’s not the final version! I can’t believe you made this mistake!
Me: I’ll forward you the email where you said this was the final version and you were happy with it.
Client: Well, there’s clearly been a miscommunication. It looks like someone has used an old draft and sent it off.
Me: No, there definitely hasn’t been a miscommunication. You agreed right there that this was the final version. Twice.
Client: So, how much will you refund me for this miscommunication?