Client: I want it gold… like the gold in the glitter I have here.

Me: What?

Client: I just faxed you the glitter. Use that color of gold.

Me: When you fax something you know the recipient receives a black print out.

Client: Oh, I’ll just mail it to you then.

Me: That’s okay - I can make this text on your website gold without the glitter.

Client: No, I’ll feel better if you can see what I’m talking about.

A few days later I received an envelope full of glitter.