Client: “We want every single upper case letter removed from the site and replaced with all lower case.”
Me: “Okay, that’s a lot of work. There are dozens, probably hundreds of instances of upper case letters on the site. Unfortunately, we’ll have to bill you for this.”
Client: “That’s fine.”
Me: “Can I ask why you only want lower case lettering?”
Client: “Because it’s cooler. Oh, and we want to make it a policy for the site — users are not allowed to use upper case letters either.”
