Client: ”I love the job you did! Thanks so much!”
Me: ”Great! Best of luck with it! I sent you the invoice. We did more than what we had agreed to and did not charge you for it.”
Client: ”Yes, and as soon as I get your expenses, I will pay you.”
Me: ”What do you mean by our expenses?”
Client: ”Well, I need to get what you paid for materials, etc. so I know if what you are charging me is fair.”
Me: ”But we agreed to a price and you agreed to it and thought it was fair, we delivered more than the price we agreed to and you love it? I’m not going to give you what we paid for materials, printing, etc? When you go to a restaurant and order a meal and eat it, do you ask for the price of the lobster and ingredients when the bill comes before you’ll pay?”
Client: ”What I do or do not do in restaurants is not relevant. First of all, I never order lobster. Second, you don’t understand how business works. You really need to understand business better. I won’t pay until I see what your costs were.”
