Client: Why are you asking for extra payment?
Me: Because the project so far has taken twice as long as what we agreed to. Your company keeps changing the scope. Any future work will have an additional cost, or, we can stop work on your project until we get confirmation that this is the final change.
Client: Don’t stop work, we have to move this forward. I don’t see why that costs us more, we’re paying for the same end product.
Me: The work on your project was revised and resubmitted every time you changed your mind. We have not been able to take on other projects because your project is still active. Can you get back to me today with confirmation that this is the final scope change?
Client: Well, not today.
Me: Why not?
Client: We can’t afford to spend any more hours on this project, so most of us have moved on to other things.
