The following happened within a grand total of five minutes at my design agency. I ran into the client on my way to hand-off some paperwork.
Client: Can you send me those 2 images. No rush. Just whenever you have time.
Me: Yes, I will once I get back to my desk. Shouldn’t be more than a few minutes.
After handing over the paperwork, I turn to find the client behind me.
Client: Did you send me those images yet? Don’t forget to send me those two images.
Me: I won’t. As soon as I get back to my desk.
I return to my desk to see an email from my client.
Client’s email: ‘Wanted to see if you had sent those images yet. Please send them when you have -“
My phone rings.
Client: Have you sent those images yet?