A client wants a new fully customized web page for free as she’s already paying monthly service including Google Ads on that page.
Client: Hey I need a new page with the this background and text and photos attached.
Respose: Of course, I can create this for you but since this is a fully customized web page it will require additional payment of [amount] and it will be completed by tomorrow. Let me know would you like to proceed.
Client: Why do I need to make additional payment if I provided the text and photos and everything? You just need to add it to the page.
Response: Thank you so much for providing us with all the material and it’s really great, but as we need to create completely customized page for this service this is not included in your package and requires three hours of additional work. Of course, if you wish you can create this using the editing system as well and here is the link with video instructions, including screenshots and if you need any help with it I’ll be more than happy to do so.
Customer: After, reviewing the video I’ve made the payment, I think you’ll do it better than I.