While working on an international music event, the client called to ask if we could make an alteration to one of the headline acts promo materials.
Me: What’s the issue? Have you changed the act?
Client: No, we just don’t think he looks right on the background.
Me: Do you have another image from his PR guys?
Client: No, but it’s a simple fix. We want you to make him less black.
Me: Er, I can’t really do that. He’s a world famous singer and I don’t think he’s going to appreciate us changing the colour of his skin. It might come across as a tad racist too…
Client: But our background is black, and he is black. You need to change his face.
Me: How about I change the background?
Client: That’s totally unacceptable! It will ruin our brand integrity.