I provide internal IT and Mobile phone support in a Government Agency
Client: When I call my work phone I get a message that says “this number has incoming call restrictions.”
Me: Well, let me see what I can do.
I did the following:
- Two Calls to service provider who insist there is no restriction
- iOS Update
- SIM Card Reburn
- Successful Test Call from Office Desk Phone
- Successful Test Call from Work Mobile
All worked perfectly when I tried calling the number..
Client: That didn’t do it! I just tried again, from both my Desk Phone and my Personal Mobile! I still get “this number has incoming call restrictions”!
Me: Can you make a call right now on another phone and walk me through exactly what you’re doing?
Client: So, here we go: 0410…
Me: …That’s the wrong number. Your number starts with 0400.