A year ago or so, I had a small PR firm as a client. While there seemed to be alignment in terms of the types of client they served (and who I typically write for), it became very apparent that they were… rather price-sensitive to say the least. This didn’t bode well for the future of the relationship, but I decided to agree to a pilot.
After a couple of frustrating test projects, I decided that I didn’t see a future working together and informed said agency that we’d be wrapping up after this project — unless they were prepared to be less parsimonious about the budget. As I expected, they weren’t.
As a vengeful parting gift, after sending in my closing invoice, the client informed me that they were (unilaterally) deciding to subtract two hours’ work from my monthly invoice. Their rationale?
Client: Usually we approve your pieces instantly, but this one took me an hour or so to edit.
Rather than get paid nothing, I accepted, receiving an insultingly low payment for a difficult job.
Apparently, the client didn’t get the fact that the taste in my mouth was now rather sour. A month or so after this, they got back in touch, asking me if I would like to take on more projects. I didn’t respond.