I was working on a freelance marketing project for a couple of property managers who had a lot of angry tenants coming in every week. The office wasn’t a pleasant place to be, with people getting in arguments and various accusations floating about constantly. There seemed to be an overwhelming workload with billing, showings and maintenance requests.
Client: I just wanted to let you know we’re moving out of town, so we’re leaving the management up to the team at the office.
The office has a small team of three (two part-time administrators and a Manager), with hundreds of properties being managed.
Me: Ok, thanks for letting me know.
After the clients leave town, I get an e-mail from them.
Client: We feel like we left out baby behind. Can you send us an e-mail from time to time to let us know how things are going at the office? Thanks.
I left the job shortly after.