During a meeting with a relatively new client, I noticed the left side of my face was starting to go numb. I mentioned this during the meeting, and terrified that I may have been having a stroke I ended up going to urgent care afterward. It turned out to be Bell’s Palsy, which is annoying but mostly harmless and usually heals within weeks or months. I told the client about this the next day and got on with my work.
Two weeks later, the client asked me if I’d completed work on something I didn’t recall discussing with her at all. I asked her when she’d asked me to do this as I had no emails or records about it, and she said she’d brought it up during the meeting two weeks earlier.
Me: You mean the meeting where I thought I was having a stroke?
Me: I wasn’t really mentally present, as I’m sure you can understand, and you’ve not mentioned it to me since.
Client: When I ask you to do something I expect to see it done.
Me: I understand that, but you asked me to do this during a meeting when I was having a stroke.
Client: That’s not a good enough excuse. If you’d been working with me longer I might understand, but you’ve only been on this project a few weeks.
Me: How long do I have to have been working with you for it to be okay for me to have a stroke during a meeting?
Shockingly, the client didn’t have an answer. I ended up leaving the project not long after that.