At a software company, we recently changed the website where we distribute a very large file required for quarterly updates.
Client: This new file doesn’t work with my brand new, ultra-modern Windows 10 computer. Send it to me the old way.
Me: It’s the exact same file, just at a different website…
Client: Well it took me HOURS to uninstall and reinstall it. It just hates Windows 10. Bring back .com – I don’t want to see .ca next update!
Me: That’s not possible? And it’s the exact same file!
Client: Fix this.