Client: When you finished the web banners, they should not have gone live on the website immediately after.
Me: You gave your okay and told me to submit them to the person that is in charge of site content. You even saw them live on the websites and said they were okay. You didn’t have a problem then.
Client: But don’t you know that stuff like this normally goes through a process before it goes live on a website?
Me: You mean ‘staging’?
Client: Yes! That! Why didn’t you just do that?
Me: Because you don’t HAVE any staging. That’s how your websites were built. That’s why everything goes live as soon as it’s submitted for site content.