I’ve been the only sales representative at work for the past two days for a software development team.
Client: (email) Is there a price difference between product X and product Y?
Me: Yes. It’s $XXXX + tax.
Client: (phone) Gooooood morning. Your sales representative told me that for a limited time I can get product Y for the price of product X!
Me: That’s not true. The difference, again, is $XXXX + tax.
Client: (email again) Your phone sales rep approved the lower price. Let’s go with that one. Invoice me immediately.
I’m the only one here, though.