I worked in an Emergency Room (department, whatever) where I was placed on a committee as a technical expert. I proposed using software that would require the doctors to undergo some training but would pay high dividends.
Department Manager: I see no reason why these doctors should take this class.
Nursing Supervisor: It’s absurd that we should make the doctors do ANY training for this.
My boss: I don’t understand why the doctors should have to learn this.
Me: This software will take about 5 minutes of work off of every patient they see. At 20 patients a shift, that time will add up quickly. It will also remove items X, Y, and Z from other people freeing them up for patient satisfaction. For the 6 hours of training required, that will pay off in time savings in weeks and cut staffing requirements at the same time.
Head doctor: That makes a lot of sense, we should do the training.
Department Manager, Nursing Supervisor, and My Boss: (backtracking) Oh of course we need to do this training!
They did not do the training.
Six months after launch I was brought into another meeting in which I was asked how the doctors could save time on every patient.
Me: Well, there is that software that could shave five minutes off of all patient interactions.
Department Manager, Nursing Supervisor, and My Boss: Why didn’t you propose this sooner?
One of my anniversary gifts from that employer was scotch glasses. I didn’t understand until later how fitting a gift they were.