I work as an inbound call agent for a fairly large rental platform, and 90% of the calls I get are older landlords who don’t know how technology works.
Client: I need to speak to a manager right away!
Me: I’m sorry sir, what seems to be the problem?
Client: I need you to turn off javascript on my account on your platform!
I spent half an hour with him on the phone, and to this day I legitimately do not know what he meant.
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