I’m a social media expert & strategist; the client asked for specific assets to promote/showcase their products. We agreed on a strategy.
Client: Cool, these are the best proposal ever. Let’s start with strategy 1. Can you put in action in a week?
I sent them detailed planning, and their only input was to decide which product goes first. I pinged them twice.
Client: Well, seems like you’re not doing the job. We’ve been waiting a week.
Me: I’ve sent you emails here and here to have your input.
Client: (angry) No way, we never got your emails.
Me: I can prove emails were sent, received and read as I have the receipt.
Client: Who the hell did you send them to? We didn’t get those emails, and we don’t use that email address, so either you’re lying and didn’t do the job or you just sent our campaign to a stranger. Either way, you’re incompetent.
I didn’t respond right away because that was a lot to deal with. Two hours later:
Client: Uh well, we think we’ll go for strategy A. Good job on these!
I guess they found my emails.