Not a client from hell, but certainly a contractor from hell.
We received a lighting plan for a restaurant we were designing, and it was based on a six-month old plan that didn’t match any of the other drawings, details, or renderings. As we were preparing to start construction, we were understandably concerned. It’s important to note that in order to keep track of the design process we place the date at the end of all our file names.
Me: It looks like this plan is very out of date. What date is on the plan?
Contractor: This is the plan we were given.
Me: Understood, but this design doesn’t align with anything we’ve discussed. What is the date on the plan?
Contractor: March 15th.
Me: …it’s October now. The updated plan has been available since September and is noted in the file with the date.
Contractor: We can’t be expected to keep track of what plans are the most current.
Internal screaming forever.