The marketing department of a well-known charity got in touch with an urgent request for an online ad campaign. I travelled to their head office a few days later and went through the brief. It was an exciting opportunity and a cause close to my heart.
Client: This is really quite urgent, so we’d appreciate a swift response. We’ve had two other designers let us down recently, so we’re really behind schedule.
The deadline was in four weeks’ time.
I send a design proposal the next day. One week later:
Client: We love your ideas! We need to discuss them internally, then we’ll be in touch. Brilliant work!
Two weeks later:
Me: Just following up on the proposal as I’m aware the deadline is fast-approaching. If you could let me know, that would be great.
Four weeks later, I assume they’ve found another designer. Fair enough – onwards and upwards.
Three months later:
Client: Hi! We’re still keen to have you on board! Are you available? Let me know ASAP!
Me: Yes, I have limited availability this month – please let me know what you need.
One month later:
I have a nagging suspicion that this ethos may extend to their accounts department. Noping my way out of this one.