I was working on a website for a luxury consignment shop. Part of the job was taking photographs of some clothing to be put on the website. I photographed all the products and asked the client to pick them up. I put my phone down at one point and picked it up 10 minutes later, discovering the client had left a series of texts.
Client: Got them! Thanks.
Client: One of the items is missing. Do you still have it?
Client: If you kept it, that’s theft. Those products are mine, you don’t just get to keep them.
Client: I’m going to call the police if you don’t return it immediately!
I knew for a fact that nothing was missing, but called anyway:
Me: Hey! I just got your messages. What exactly is missing?
Client: Oh nothing, that was a mistake. When will the website be done?
The client acted like nothing happened when just a few moments later she was calling me a thief.