I once volunteered (I know, I know) to make posters advertising a pantomime production to raise money for charity. I had some friends acting in the show and thought it would be a nice thing to do, so I signed up.
I asked for the information and the vibe they were going for and started designing. A few days later, I got an email.
Client: We’ve just secured the artist we’re using for the poster art, they’ll send you a copy of the artwork as soon as it’s finished!
This was the first I’d heard of any artist, but it meant less work for me if all I had to do was put the text on the image, so I readily agreed. Little did I know that was only the beginning.
Artist: I’ve finished the artwork, when would you like to come to pick it up?
This was the first I’d heard about having to pick it up. They lived quite a way away and there was no way I could afford to travel to collect one piece of art for a volunteer project.
Me: Could you scan it instead?
Artist: I don’t know how to scan images, is a photograph okay?
By this point, the play was about two weeks away, so I just agreed and spent the day trying to clear up a shaky photograph and added the text. I sent it into the client.
Client: Great, now can you set up the ticketing? Also, can you send these to a printer and have them printed onto A3 gloss paper? Also, we’ve made you an administrator on the play’s Facebook event page, can you update it and post photographs/bios of the actors?
Me: I didn’t agree to do any of that. I don’t even have enough information to set up the ticketing, only you can do that. I’m not organizing the printing either but I can recommend a reputable printer.
I even arranged for someone else to take photos of the actors and upload bios of the actors. After all that, I thought I was done. A couple of days later, however, I got another email.
Client: The posters have arrived! They look great! Please come down later today and post them around town. The production is soon!
I was blown away that they thought this was part of my job.
Still, because of a mixture of incredulity and desire to have someone actually buy tickets to this pantomime (it was for charity after all), I actually did go down to the theatre with a friend and spent the afternoon walking around town distributing posters.