I work at a guitar store. A customer calls on the phone.
Client: Hi, I purchased this [guitar effect] from you guys and now it’s not working. Why’d you sell me broken equipment?
Me: That’s not good. Bring it in and we should be able to exchange it.
He shows up the next day.
Me: Do you have your receipt?
He pulls out a receipt that is so faded I can barely read it.
Me: You bought this stompbox in 2016.
Client: Yeah, and it’s BROKEN!
Me: We didn’t sell it to you broken. Have a good day!