I made a small website for a client. After he tried to log in into the backend the first time I got a call.
Client: It doesn’t work. I can’t find the CMS.
I logged in – everything was fine.
So the usual procedure began: Checking login-data, creating new login-data, asking for browsers, proxy or firewall-rules – you know them all. I got no real answers.
I asked for a screenshot. He sent me a screenshot of the CMS; he was logged in fine, and all the pages and functions were working right in front of him.
Me: But there it is? What’s the problem?
Client: But look there, right at the bottom! Can’t you read it? It says: “404 Page not found.”
Me: Oh. This is the place where you can configure your 404-page and change what it tells people.
Client: What is a 404-page? But it’s saying it can’t find the page. Fix it!