I was at a meeting with a client and some of their employees. We were brainstorming ways to effectively manage some communications projects.
I didn’t want to overwhelm some of the less tech-savvy older individuals in the room.
Me: We could use Google sheets to coordinate tasks for now, and maybe use a more sophisticated project management system later.
Client: How do we use Google Sheets?
Me: It’s from Google, similar to Excel, but you can access it from your Gmail account. I can send you some instructions.
Client: I used to have a Gmail account, but my friend used my iPhone a year ago. So now whenever I try to see my e-mail I see hers instead.
One of the Client’s employees: I don’t know if I have a Gmail account either. I’ll have to check. Do I just sign up for one?
This is going to be a slower process than I thought…