Me: The Writable PDF with required fields functionality will not work on your website due to software limitations.
Client: Make it work! It should work in this day and age.
Me: I cannot make it work. It is a software issue.
Client: If I remove all required fields except one will it work?
Client: So the answer is no?
Client: Ok, Please replace the existing form with this PDF form.
Me: Are you aware this new form still has required fields?
Client: I am aware.
Me: Fine. I put the form you sent to me this morning on the website as you requested. It still doesn’t work.
Client: Why not?
Me: (in my head)Because the Russian government has secretly hacked your website and injected code that will not make your PDF forms work the way you want. I would recommend contacting the FBI.
Me: (actual response) Please read my prior email where I stated that the browser will not allow the specific Required field functionality that you are trying to implement on the form.
Client: As long as I can receive it even if the required blanks are not filled out, I will be fine.
Me: The word “required” means that it has to be filled out. It cannot be left blank. It is… “required.”
Client: I am testing it now on the website. Why am I not receiving the email after clicking the right corner.
Me: (dumbfounded) I’m not sure how else to explain it. It will not work the way you have it setup.
Client: When you said “it will not work,” I assumed you meant it would ignore the required’ field lines– thinking I could STILL receive the form even if it were not completely filled out. Are you meaning that if ‘required fields’ are within the content, it will not be sent to me?
Me: (Is there a 5-year old around that I can talk to?)