I work as a freelance video editor. My former principal contacted me and asked me to edit a video for her daughter’s wedding out of old pictures and videos.
Client: Here are the pictures I want you to use. Now about the videos, where can I plug in the VHS-Recorder?
Me: This is not possible. To record your VHS-tapes, I need extra hardware, which would be about 30€ extra.
Client: But my friend told me this works.
She ends up recording the tapes with her iPhone from the TV-screen – from standing up, so the videos are heavy-angled. I figure there is a way to zoom in and make it look like the original recording was awful too.
Me: So how do you exactly want the video to be? Any pictures I need to include? Any special wishes?
Client: No, I believe in you, be creative.
I create a heartwarming video of the bride that follows her birth through adolescence to meeting her fiancé. After some time, I deliver a low-res version of the video and ask for possible changes.
Client: It looks so good, I just need a few minor changes. I will email them to you.
That email… wasn’t so positive.
Client: Delete everything. Start with a zoom-in on the hospital where she was born. Then make text appear that says “at the same time…” and show pictures of her brother but keep the video at the beginning.
Note: I don’t know their family, so I didn’t know who her brother was in any of the photos.
Client: Then show all of the pictures of her as a baby with no one else on the picture. Then show the scan of the newspaper, the picture in the upper left but focus on the picture in the middle.
This mail continues with about 3000 words of how she wants the video done.
Me: What you sent me are not changes, it is a complete treatment. Also, I don’t know anybody you’re saying, so you need to tell me the filenames you want me to use. Also as I have to start all over again you need to pay about double the price we settled on in the first meeting.
Client: Why should I pay more if I tell you what to do?