A client requested my presence at a meeting in Wales. She sent me the details of a presentation she wanted me to write for her (for free) while on the train, rationalizing that it would “keep me out of mischief.”
Her assistant sent me the details and a train ticket code. However, when I got to the station, the code to pick up the ticket didn’t work. The station staff were all very helpful, and eventually, just as the train leaves, they tell me that the ticket was picked up and used that morning.
With no way to make the meeting in time, I called the client and left a message apologizing and explaining the situation.
Five minutes later, she gave me a call back.
Client: What do you mean you’re not on the train? What’s the problem with your ticket? I used that code this morning and it worked fine for me. And anyway, if you’d really wanted to have got on that train you could have made it happen.
She carries on chewing me out through a series of escalating phone calls, texts, and emails, until the presentation time looms near and she realizes that she was counting on me to provide it for her.
The full text of her email reads:
Client: Well? What have you got for me?