Client: I am a developer, so I understand how this works.
Me: Oh ok… So how would you like the footer to look? What would you like to include?
Client: What’s a footer?
I sent a home page demo for review.
Client: On my phone, I think it’s a problem as you can’t read the writing and some of the titles are superimposed
Me: Could you send a screenshot so I can see the issue?
Client: No problem, here it is in portrait…
He sends a hyperlink to the website.
Client: And here it is in landscape
Sends exactly the same link.
Too much white space. White space makes people feel like they are lost on the page.Too much white space. White space makes people feel…
I was working a flyer design for a client which was letter sized.
Client: The flyer looks nice, but it’s too small.
Me: I checked the size. It’s 8.5x11, but I’ll send it again.
Client: It’s still small.
I go over to her screen to see she was viewing it zoomed out to 25%. I pressed command +.
Client: Oh that’s perfect!
Picking colors from the color picker in Photoshop with a client looking over my shoulder:
Client: I want a sapphire blue, I don’t know if your software has that blue, just type in sapphire and let’s see…
Later, when we did find a color the client liked.
Client: I was thinking I want to name it Cat’s Eye, but you know what we could do? We could spell it with a K to make it more original! You know? Wouldn’t that be cool?
I’m pretty sure the client thinks we invented the color.
I work as an architectural draftsman. Once I made a concept for a house. I send it to the client as PDF via e-mail so that he could review it and make changes. Instead of making the changes directly in the PDF or print it, scribble the changes on it with a pen, scan it and send it back via e-mail, he calls me:
Client: There are some changes that I want you to do in the draft. Some walls need to be moved. Starting with this wall.
Over the phone, I heard an audible tap on a piece of paper.
Me: Sure, no problem. I can do that, but can you be more specific about which wall you mean?
Client: This wall right here!
Once again, I heard him tap on the paper.
Me: I’m sorry, but I don’t know which one you mean because…
Client: (cuts me off) If you go from the living room to the kitchen and then to the next room, that wall there!
At this point, the tap on the paper is angrier.
Me: Sorry, but I can’t see which wall you’re pointing at.
Client: (shouts) WHY NOT? CAN YOU MOVE THAT WALL NOW OR NOT?
This story is completely true, and utterly ridiculous at the same time.
I’ve been doing some video editing jobs as part of my position at a digital design agency. I was recently briefed on a job that would be recurring monthly, and as a result, I needed to create a template that could be edited for future variations.
Client: The background is rather dark.
Me: Yes. It’s black. If you’d like we can try experimenting with different colors?
Client: No, no, I quite like the black, it’s just…very dark. Can we lighten it a bit?
Me: Well, sure. It won’t be black anymore though. Lightening it even slightly will make it a dark grey/charcoal.
Client: Hmmm. I don’t like that. Any other ideas?
Me: Well I could add a white pattern overlay. That should break up the monotony of the black a bit and add a little character?
Client: But won’t that make it even DARKER?
I’m not even kidding.