After a weeks-long search for the perfect unique, eye-catching font for his project, my client spotted one he LOVED on some website, and tried to show me by copying some text and pasting it into our chat window.
Of course, when you do that, the text loses formatting and reverts to Arial (or whatever the default chat font is). Despite my repeated attempts to explain this, he just kept getting irritated and pasting the same thing again.
Eventually I convinced him to just give me the page’s URL so I could see this font myself.
The font turned out to actually be Arial.