My company was hired by a corporate client to integrate our product into their systems.
I've been spoiled by working at a great start-up with an amazing culture. The client company... not so much. We're a successful, agile company, they're a giant and bloated corporate business. At our start-up, we even trust the intern to make key decisions for his job, and he if he needs help it's there for him. The client...
Every meeting is the same, we have lots of questions, they acknowledge the questions and promise to get back with answers. They don't. I don't even know why we do this ritual if everything could be solved if they handed us to the people who could make the decisions. Worst part? Usually, the answer is a redirected email from the "hidden decision-maker", so this is really just an extra layer of managerial bullshit.
And this is only the beginning of a looong business relationship. Wish me luck.