The client is part of a project where we write blogs and provide a picture from one of three shared library sites (such as Pexels), meaning all photos are taken by a random person and uploaded to be used by anyone.
A blog completed on water heater repairs uses a picture of a water heater, sent to the client.
Client: Please replace image with one of water damage.
I sends a photo of damaged walls.
Client: What is this an image of? Burst pipes, dripping ceiling, water stains, flooded dining room or living room, etc.
I scour all three sites’ libraries and find nothing. I send a photo of water on the floor with a black background, about as close as I can get.
Client: Why is it so difficult to get a proper image? This does not even come close to any of the instructions I provided.
Me: Because there aren’t any images that come close to any of the instructions you provided on any of the three sites we’re allowed to use. I’m doing the best I can.
Client: PLEASE REPLACE THE IMAGE WITH ONE THAT MEETS MY REQUEST!
I search again and somehow find an image of water on a garage floor that wasn’t there before.
Client: Please use these [professional] links are reference for what we are requesting. I really do not understand why this is so challenging?
Me: Because regular people don’t tend to share photos of their own flooded homes.