I was designing a Kindle Direct book for a client. We’d gotten proofs, but there was an issue with the cover.
Me: Yeah, looking at the screenshot, it is not a bleed issue, it is 100% a pagecount issue. I’ll need the updated pagecount from you to continue.
Client: KDP got back to me, with page count (518).
This was on Friday, right before the end of the day. Then, on Saturday:
Client: How’s going with the re-sizing of the cover, now that you have the page count and the exact dimensions from KDP?
Later that day:
Client: What’s up, is fixing the cover harder than you thought? Or are you pike fishing in Denali? I hope you’re okay.
Client: Okay, unless you are on life support or molesting some uncontacted tribe in Papua New Guinea, you owe me some kind of response today. My next move, since I have nothing to useful from the contract for a paperback cover, will be to appeal to Reedsy for a way to complete the project.
Me: Hello, I am sorry but I was away for the weekend, I have had some very tight deadlines before that. I am working currently on 20+ different projects so I can’t always get to things like this immediately. I will have it for you shortly though. I have finished everything on my part, an I even did the print cover twice. I have done changes after they were agreed upon. I know that you are new to this, but if you look at it from my side, you have sent me two incorrect pagecounts, which means I need to to the whole resizing process over again. Also, what do you mean “molesting an uncontacted tribe in Papua New Guinea”? That is completely uncalled for and honestly very rude.
Client: It meant you might be offline. Sorry if you thought I really believe that you are an eco-tourist. Not sending a short acknowledgement that you got my emails is also a breach of etiquette. For all I knew you were fed up with the whole project and decided to let it slide, or drop its priority to #21, leaving me to my own resources. Thanks for the file; I’ll submit it and see if it flies. If it doesn’t I’ll let you know, but I think this time I’ll just use the front cover and do my own with one of their templates.