Tagline that my non-profit client is currently really pushing for. I would like to nominate it for Overemphasis of the Year.
“Learning should be for everyone. Everyone.”
Client: Your tech has been to our office four times and failed to fix the buzzing noise our printer makes. This is totally unacceptable, and we aren’t going to pay until it’s fixed.
I go to their offices and said printer started making a loud buzzing noise. I opened the desk drawer, and found the client’s pager vibrating around in the bottom of the drawer.
We’d like to have you develop a new logo for us. However, there are many things we like and value about our current logo, so is it possible to make it the new version same but different?
Client calls me and says:
Client: “Hello, I have an idea for a website. It will be a site about corrupted lawyers and politicians. America is READY to know the truth! We will put a lot of links on it and millions will come to the site. After that we are going to SELL IT for $10,000,000! And my webmaster will get 20%!”
Me: “It will take time and a lot of work for your website to attract that many people.”
Client: “YOU DONT WANT TO MAKE $2,000,000?!!! THEN I DON’T WANT TO BE FUCKING TALKING TO YOU!” and hangs up.
Doing direct mail postcards for a client. They wanted to see options for the image. We presented 15-20, each having “This headline is for placement only” in type. They chose an image. 2 days later, the senior client called me, asking for other headline options (he liked it, but not everyone on the team “got it.”).
While working on banner development years ago, a client was horrified to see that the product shot on the 234x60 banner back up GIF (limit 30K) was somewhat grainy. The product shot had originally been supplied as a 30MB EPS file and had scaled very nicely for the Flash assets. Naturally, with the constraints of format, the product shot was not quite so resplendant in the GIF. Panic ensued and I was visited by more and more senior Client account management staff. I explained why the image was as good as it could be and would get no better. I explained this to five layers of account management but to no avail. No one understood. Eventually a “Digital Client Partner” who had been recruited specifically to increase digital expertise in client management came to me and said “I’ve spoken to the client who has spoken to a colleague and they have a solution and I want to know why we didn’t think of it. Why don’t we just digitize the image?" He is now the Director of Digital.